Refund policy
7-Day Return & Replacement Policy
We offer a 7-day return and replacement policy. You may request a return or replacement within 7 days of receiving your order.
To be eligible for a return, the item must be unused, in the same condition in which you received it, and in its original packaging. Proof of purchase may be required.
To request a return or replacement, please contact us at a.asfand93@gmail.com with your order number and details of the issue. If applicable, we may request photos or videos to help us review your request.
Please do not send products back without receiving return instructions from us first. Unauthorized returns may not be accepted.
Damaged, Defective or Incorrect Items
Please inspect your order upon delivery. If your item arrives damaged, defective, or you receive an incorrect item, contact us as soon as possible so we can review the issue and provide an appropriate solution, which may include a replacement or refund.
Change of Mind Returns
If you change your mind, you may request a return within 7 days of delivery. The product must be unused and returned in its original condition and packaging. Return shipping costs may be the customer's responsibility unless the item was damaged, defective, or incorrect.
Non-Returnable Items
Certain products may not be eligible for return for hygiene, health, safety, or other applicable reasons. Used products, products damaged after delivery, and items without their original packaging may also be ineligible for return.
Please contact us if you are unsure whether your item is eligible for return.
Refunds
Once we receive and inspect an eligible return, we will notify you of the outcome. If a refund is approved, it will be processed using an appropriate refund method.
For Cash on Delivery (COD) orders, we may contact you to arrange the applicable refund method.
Please allow reasonable processing time after your return has been received and approved.
Cancellations
If you wish to cancel an order, please contact us as soon as possible. We will try to accommodate cancellation requests before the order has been processed or dispatched. Once an order has been dispatched, cancellation may no longer be possible and the return policy may apply.
Contact
For return, replacement, or refund questions, contact us at: